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Review of Ringa Hora Consent and Moderation Requirements

The deadline for feedback and expressions of interest to Ringa Hora for our first review of Consent and Moderation Requirements (CMR) documents has been extended to 18 October.

Ringa Hora responsible for the development and maintenance of CMRs in the Service sector. Each CMR document covers the requirements which Tertiary Education organisations must meet to assess against the specific unit standards, and the moderation process that organisations with consent to assess need to engage in.

The CMRs have not been updated since they were transferred to the remit of the Workforce Development Councils (WDCs) in 2021. We are now undertaking a comprehensive review of all CMRs that relate to the Services industries to ensure they are relevant and fit for purpose.

Our expectation at the completion of the review is that the Ringa Hora CMRs:

  • accurately reflect Ringa Hora’s quality assurance and moderation requirements
  • provide the current and relevant criteria to deliver and assess unit standards and skill standards developed by industry
  • are clear and easily understood and easy for providers to follow.

Currently Ringa Hora has seven CMRs. The plan is to combine these and have one CMR for all sectors managed by Ringa Hora, with appendices stating specific industry-related requirements. The reviewed CMR will contain a core that will outline the requirements all providers must meet. The core has been reviewed and the requirements are largely unchanged from current CMRs, noting the wording may vary to ensure we have consistency.

The draft core CMR and the Ringa Hora sector-specific appendices, bar those for aviation as they will be reviewed under a different process, can be seen below:

Ringa Hora Draft Core Consent and Moderation Requirement (CMR)

Draft CMR Appendix: Business and Professional Services

Draft CMR Appendix: Cleaning and Caretaking

Draft CMR Appendix: Contact Centres

Draft CMR Appendix: Financial and Advisory Services

Draft CMR Appendix: Hospitality

Draft CMR Appendix: Real Estate

Draft CMR Appendix: Retail

Draft CMR Appendix: Security

Draft CMR Appendix: Tourism

The core and relevant sector specific requirements are on our website and we invite feedback from you by 18 October. We are looking for interest from our specific sectors to help inform the sector specific appendices.

Expressions of interest are now being called. If you would like to be a part of the review and help shape the CMR requirements moving forward please email us at [email protected]. Please contact us by 18 October.

Consent and Moderation Requirement (CMR) Review

Provide your feedback on the Ringa Hora CMR Review

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