Tourism and Travel Services

Ringa Hora develops and maintains qualifications and standards for all sectors of the tourism industry. Please note that accommodation is grouped with the Hospitality sector.

Find a Tourism and Travel Services qualification

These ten qualifications can be accessed through the links below or by searching for the qualification reference number or title.

New Zealand Certificate in Tourism (Introductory Skills) (Level 2) (40 credits) Ref: 2198 Due review 2027.

New Zealand Certificate in Tourism (Level 3) with strands in Aviation, Tourism and Travel, and Visitor Experience (40-60 credits) Ref: 2199 Due review 2025.

New Zealand Certificate in Tourism (Level 4) (60 credits) Ref: 2202 Due review 2025.

New Zealand Certificate in Tour Guiding (Level 4) (45 credits) Ref: 2203 Due review 2024.

New Zealand Certificate in Travel (Level 4) (60 credits) Ref: 2204 Due review 2026.

New Zealand Certificate in Travel (Level 5) (60 credits) Ref: 2205 Due review 2026.

New Zealand Diploma in Tourism and Travel (Level 5) (120 credits) Ref: 2206 Due review 2025.

New Zealand Diploma in Tourism and Travel (Level 6) (120 credits) Ref: 2207 Due review 2025.

New Zealand Certificate in Tourism Conventions and Incentives (Level 4) (60 credits) Ref: 2208 Expiring December 2023.

New Zealand Diploma in Tourism Conventions and Incentives (Level 5) with strands in Conference Organisation, Convention Bureaux, Incentives Planning, and Venue Sales and Operations (120 credits) Ref: 2209 Expiring December 2023.

Find a Tourism standard

Browse for Service Sector > Tourism unit standards here:

Adventure Tourism Due review 2027

Cook Island Tourism Due review 2027

Horse Trek Guiding Expiring December 2025 

Tourism Conventions and Incentives Expiring December 2023

Travel Due review 2025

Visitor Information Due review 2028

Visitor Interpretation Due review 2028

Visitor Services Due review 2027


Review of Tourism qualification – New Zealand Certificate in Tour Guiding (Level 4)


There are no current standard reviews.

View a pathways map for the Tourism and Travel qualifications [DOCX, 82 KB]

Search Consent and Moderation Requirements (CMRs) here – for Tourism and Travel see CMR 112 and CMR 0078.

2022-2023 Review of Tourism Visitor Information and Visitor Interpretation unit standards

The nine Visitor Information and five Visitor Interpretation has been reviewed. Further information is available in the August 2023 Change Report.

2022 Review of NZ Certificate in Tourism (Introductory Skills) (Level 2) qualification

A new 40 credit version was published. Further information can be found in the March 2023 Change Report.

2022 Review of Tourism Conventions and Incentives (Level 4-5)qualifications

The qualifications (Ref 2208 and 2209) will be expired December 2023.  Further information is available in the August 2022 Review of Tourism Conventions & Incentives qualifications change report.

2020 Review of Travel qualifications (Level 4-5)

The qualifications (Ref 2204 and 2205) were reviewed in 2020-21. Further information is available in the February 2021 Review of Travel qualifications change report. See the Tourism section for the review of the Level 5 and 6 Tourism and Travel Diplomas.

2020 Review of Tourism qualifications (Level 3-6)

Further information is available in the February 2020 Review of Tourism qualifications change report.

2019 Review of Tour Guiding qualification (Level 4)

Further information is available in the May 2019 Review of the Tour Guiding NZ qualifications change report.


2022 Review of Visitor Services standards

Further details can be found in the April 2023 Level 2-3 Change Report and Level 4-6 Change Report.

2022 Review of Cook Islands Tourism unit standards

The nine unit standards in this domain were reviewed with minor changes. Further detail can be found in the October 2022 Review of Cook Island Tourism unit standards change report.

2022 Review of Adventure Tourism and Horse Trek Guiding unit standards

The nine unit standards were reviewed in 2022, resulting in several expiring and one new replacement standard created. Further detail can be found in the March 2023 Review of Tourism unit standards change report.

2022 Review of Tourism Conventions and Incentives unit standards

The 36 unit standards will expire in December 2023. Further detail can be found in the September 2022 Review of the Conventions and Incentives unit standards change report.

2020 Review of Travel unit standards

The 56 Level 3-5 travel unit standards were reviewed, with some significant changes.  Further details can be found in the November 2020 Review of Travel unit standards change report.

2017 Review of Visitor Interpretation unit standards

The five Visitor Interpretation unit standards were reviewed with minor changes.  Further detail can be found in the April 2017 Review of Visitor Interpretation unit standards change report.

2017 Review of Visitor Information unit standards

The nine Level 3-5 Visitor Information unit standards were reviewed with minor changesMore detail can be found in the February 2017 review of Visitor Information unit standards change report.

Ringa Hora WDC works with industry, employers, professional groups, and other stakeholders to develop qualifications that are fit for purpose.  If you wish to be involved in any of the current or upcoming reviews, provide feedback, or have any questions, please email [email protected]

Call us

Auckland office

Level 4277 Broadway Newmarket Auckland 1023

Wellington office

49 Tory Street (ANZ Campus) Tower B PO Box 445 Wellington 6140