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Future of Service Skills
Aviation – 2024 Review of Aeronautical Engineering Standards
Aviation – 2024 Review of Flight Attendants Standards
Business – 2023 Review of Intelligence Qualifications
Business – 2023 Proposed expiry of Organisational Risk and Compliance qualifications
Business – 2023 Development of Contractor Skills Standard – Contractor Level 3
Business – 2024 Review of the New Zealand Certificates and Diplomas in Business
Cleaning – 2024 Review of Cleaning Services Qualifications
Contact Centres – 2023 Development of Skill Standards – Level 3
Financial Services – 2023 Review of New Zealand Certificate in Financial Services (Level 5)
Financial Services – 2024 Review of Financial Services Professional Practice Unit Standards
Financial Services – 2024 Review of Credit Administration Qualifications
Hospitality – 2023 Development of new Cookery skill standards for schools
Hospitality – 2023 Culinary Koha Project
Hospitality – 2024 Review of Catering Qualifications
Retail – 2024 Review of Retail and Sales Qualifications
Security – 2023 Development of Skill Standards – Foundation Level 3
Tourism – 2023 Review of New Zealand Certificate in Tour Guiding (Level 4)
Tourism – 2024 Development of a Storytelling Skill Standard – Level 3
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Our industries
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Our industries
Aviation & Airport Services
Aviation & Airport Services
Aviation & Airport Services industry includes businesses involved in aircraft manufacturing and repair, airport operations, and air transport services.
Business & Professional Services
Business & Professional Services
Business & Professional Services includes a wide range of businesses including legal services, accounting, parking services, business associations and labour associations.
Cleaning Services
Cleaning Services
Cleaning Services includes businesses that clean the interior and exterior of buildings and some other cleaning services including street sweeping and cleaning the inside of vehicles.
Contact Centres & Industry Support Services
Contact Centres & Industry Support Services
Contact Centres & Industry Support Services includes a range of businesses including call centres, labour supply services, gardening, and a range of administrative services.
Financial & Advisory Services
Financial & Advisory Services
Financial & Advisory Services includes a range of businesses including banks, insurance companies and other financial services.
Government, Security & Defence Services
Government, Security & Defence Services
Government, Security & Defence Services includes central and local government, the justice system, defence forces, and security services.
Hospitality & Food Services
Hospitality & Food Services
Hospitality & Food services includes accommodation, cafes & restaurants, takeaway food services, catering, pubs & bars and clubs.
Real Estate & Rental Services
Real Estate & Rental Services
Real Estate & Rental Services includes a range of businesses including real estate agencies, property management companies and car rental companies.
Retail & Distribution Services
Retail & Distribution Services
Retail & Distribution includes a wide range of businesses that are involved in the wholesale and retail of a range of products including fuel, groceries, houseware and clothing.
Tourism & Travel
Tourism & Travel Services
Tourism & Travel
Tourism & Travel Services
Tourism & Travel includes a wide range of businesses that provide services to tourists. It is a cross cutting industry that is defined differently to other Ringa Hora industries and includes parts of other industries such as hospitality, retail, and aviation.
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