Tourism & Travel includes a wide range of businesses that provide services to tourists. It is a cross cutting industry that is defined differently to other Ringa Hora industries and includes parts of other industries such as hospitality, retail, and aviation.
Our look at the present and future workforce needs finds the future of Tourism & Travel is evolving as customers demand more meaningful, connected experiences.
TOURISM & TRAVEL INDUSTRY ACTION PLAN 2024The Workforce Development Plan looks across the Service sector and sets out the major factors shaping the sector and an overarching vision for the future.
Workforce Development Plan 2023The Tourism Workforce Action Plan focuses on the characteristics and dynamics of the industry and its workforce. It describes what the future could look like for the workforce, the current challenges faced by the industry, and sets out the actions we can take to tackle this wero | challenge.
Tourism Workforce Action Plan