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Retail, Distribution and Sales - Last Date of Assessment Extensions

Ringa Hora Workforce Development Council has applied to NZQA to extend the Last Date of Assessment to 31 December 2025, for the following standards:

 

Domain: Distribution

Number Name Version(s)
28497 Demonstrate technical knowledge of distribution facility operations 2
28498 Monitor and maintain the procedures for dispatch of goods in a distribution facility 3
28501 Package goods in a retail or distribution facility 2
28502 Pick and assemble goods for dispatch to customers in a retail or distribution facility 2
28503 Monitor and maintain receipt of goods in a distribution facility 3
28506 Monitor and maintain storage of goods in a distribution facility 3

 

Domain: Retail and Distribution Core Skills

Number Name Version(s)
11941 Establish and maintain positive customer service interactions in a retail environment 7
11968 Demonstrate and apply knowledge of legislation applicable to sale of goods and services 9
11971 Use safe work practices in a retail environment under supervision 7
24997 Demonstrate knowledge of theft and fraud in a retail or distribution environment 4
28298 Demonstrate knowledge of cash handling in a retail environment 3
28301 Demonstrate knowledge of products and product information in a retail environment 3
402* Demonstrate knowledge of the retail sector in New Zealand 5 and 6

 

Domain: Sales

Number Name Version(s)
10458 Communicate product information to sales clients 7
26857 Apply knowledge of target markets, buyer behaviour and marketing mix to sales situations 4
26858 Examine sales roles and produce a personal development plan for a career in sales 3
26859 Apply knowledge of business performance measures to sales situations 4
26860 Manage buyer resistance in sales situations 4
26861 Apply sales skills and tools to sales situations 4
26862 Negotiate sales in one-on-one situations 4
26864 Apply knowledge of the sales process to sales situations 2 and 3
26865 Apply knowledge of customer focused business relationships to sales situations 4

 

Domain: Sales Transactions

Number Name Version(s)
11817 Serve customers face to face in a wide range of contexts 7
11831 Apply skills and qualities of a salesperson in a retail or distribution environment 7
11938 Assist customers to select goods and/or services 6

 

Domain: Stock Control

Number Name Version(s)
11962 Fill shelves in a retail or distribution environment 4
23544 Move goods using mechanical equipment in a retail or distribution facility 3
28499 Manage inventory in a retail or distribution facility 2
28500 Maintain stock in a retail or distribution facility 2
28504 Receive and process inwards and returned goods in a retail or distribution facility 2
28505 Establish and maintain stock levels, and collate and dispatch customer orders in a retail or distribution facility 2

 

Participation and feedback 

We welcome any expressions of interest in participating in future developments in this Sector. We are happy to add people to our email network at any time. If you wish to be included in the email network, or if you have any feedback, please email [email protected]