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Shaping The Future of Service Skills

Future of Service Skills

Kia raka te Mauī, kia raka te Matau i te Āmua Ao

Help us shape the future of Service skills 

New Zealand’s Service sector grows excellent communicators, problem solvers, collaborators and leaders. The changing nature of work is increasing the demand for these people and the soft skills they possess. We’ve heard that our industries want and value people with essential and transferrable skills, and are looking for short, sharp, stackable credentials.  

Service skills credentials

We are pleased to announce NZQA has approved the below qualifications and
standards and are now on the framework.

Thank you to those who have contributed to the development.

Download diagrams outlining how our proposed credentials stack together:

 

Both standards and micro-credentials fit into the new cross-sector qualification and some existing qualifications. Over time, the new credentials may replace existing credentials. Please refer to the powerpoint for further information.  

The journey so far  

Please refer to the below illustration for a historical timeline of FoSS milestones from 2023-2024.  

Canva illustration link 

Next steps 

Future Qualification and Standard reviews in the sectors Ringa Hora covers are exploring how these credentials can be used.    We’re keen to discuss with Providers how these credentials (or any new ones) can be incorporated into existing programmes. Contact us  at[email protected].