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Retail and Distribution Services

Whether you are the owner of the shop or the warehouse/distribution centre, or are looking for a career in retail, Ringa Hora has qualifications and unit standards to help you gain the sales, service, merchandising, distribution and management expertise you need to keep customers satisfied and business successful.

 

Retail, Sales and Distribution

Excellent customer service is the basis of the success of some of the country’s most popular retailers, – businesses which make selling better for the bottom line because their people have the retail and sales skills, they need to make shopping a pleasure for customers.

In the Distribution area Ringa Hora also aims to help you lighten the load with qualifications and training standards that enable learners to gain what they need to provide an excellent service; for example – vital health and safety knowledge, planning, logistics, maintenance, supply, and warehouse management expertise.

Find a Retail, Sales or Distribution qualification

New Zealand Certificate in Retail (Customer Service and Sales Support) (Level 2) (40 credits) Ref: 2234 Due review 2029.

New Zealand Certificate in Retail (Level 3) (60 credits) Ref: 2235 Due review 2029.

New Zealand Certificate in Retail (Level 4) (60 credits) Ref: 2236 Due review 2029.

New Zealand Certificate in Sales (Level 3) (70 credits) Ref: 2237 Due review 2029

New Zealand Certificate in Sales (Level 4) with optional strand in Sales Prospecting (75 credits) Ref: 2238 Due review 2029.

New Zealand Certificate in Distribution (Level 3) with optional strand in Mechanised Goods Handling (65-70 credits) Ref: 2572 Due review 2027

New Zealand Certificate in Distribution (Level 4) (60 credits) Ref: 2573 Due review 2027

Find a Retail and Wholesale Services or Distribution unit standard

Search for Retail and Wholesale Services unit standards here:

Garden Retail Due review 2027

Jewellery Sales and Service 6 Standards expiring 2024

Merchandising and Marketing Due review 2027

Retail – Technical Skills Due review 2027

Retail Delicatessen Due review 2027 (Levels 2-3). Level 4 standards expiring 2024

Retail Produce Due review 2027. 3 standards expiring 2024

Retail and Distribution Core Skills Due review 2027

Retail and Distribution Management Due review 2027. 2 standards expiring 2024

Sales Due review 2027. 12 standards expiring 2024

Sales Transactions Due review 2027

Search for Distribution unit standards here:

Distribution Due review 2027

Stock Control Due review 2027. 10 standards expiring 2024

Qualifications

There are no current qualification reviews.

Standards

There are no current unit standard reviews.

2024 Revision of Retail and Distribution Core Skills unit standard 24999 was completed in September.  Here is the link to the change report on the NZQA website).

2024 Review of Retail and Sales suite of qualifications was completed. Here is the link to the change report on the NZQA website.

2024 Extension of Last Date for Assessment (LDA) for unit standards

More information on the following can be found in the change report for July

  • Distribution
  • Merchandising and Marketing, and Sales
  • Retail and Distribution Core Skills
  • Sales
  • Sales Transactions
  • Stock Control

2022 Review of Retail, Distribution and Sales Unit Standards

More information on the following can be found in the change report for January 2023

  • Stock Control
  • Sales
  • Sales Transactions
  • Retail and Distribution Management
  • Retail – Technical Skills

More information on the following can be found in the change report for February 2023

  • Distribution
  • Retail and Distribution – Core Skills
  • Merchandising and Marketing
  • Service Sector – Review of Retail, Distribution, and Sales unit standards (Garden Retail, Jewellery Sales and Service Retail Produce, Retail Delicatessen).

Ringa Hora WDC works with industry, employers, professional groups, and other stakeholders to develop qualifications that are fit for purpose.  If you wish to be involved in any of the current or upcoming reviews, provide feedback, or have any questions, please email [email protected]