Menu
Home
Kainga
For industry
Mō te ahumahi
Back
For industry
Mō te ahumahi
Skills Leadership
Industry Engagement
Our Industries
Qualifications and Assurance
Ngā ringa tohu
Back
Qualifications and Assurance
Ngā ringa tohu
Quality Assurance
Qualifications and Standards
Reviews and Developments
Programme Endorsement
Micro-Credential Registration Support
Latest News
Ngā pānui
Publications
Ngā whakaputanga
Back
Publications
Ngā whakaputanga
Publications
Workforce Development Plan 2023
What makes the Service sector resilient?
About us
Mō tatou
Back
About us
Mō tatou
Meet our Council
Meet our Leadership Team
Te Tiriti o Waitangi
Our name and tohu
Contact Us
Latest news
Work with us
FAQs
Contact Us
Help me find my council
Mō te ahumahi
For Industry
Industry Engagement
Skills Leadership
Workforce Development Plan 2023
Aviation & Airport Services Workforce Action Plan
Cleaning Workforce Action Plan
Contact Centre Workforce Action Plan
Financial & Advisory Workforce Action Plan
Hospitality & Food Workforce Action Plan
Real Estate & Rental Workforce Action Plan
Retail & Distribution Workforce Action Plan
Security Workforce Action Plan
Tourism Workforce Action Plan
Ringa Awhi Fund
Our industries
Aviation & Airport Services
Business & Professional Services
Cleaning Services
Contact Centres & Industry Support Services
Financial & Advisory Services
Government, Security & Defence Services
Hospitality & Food Services
Real Estate & Rental Services
Retail & Distribution Services
Tourism & Travel Services
Ngā ringa tohu
Qualifications and Assurance
Quality Assurance
Consent to Assess
Consent and Moderation Requirements
National External Moderation
Quality Assurance Resources
Qualifications and Standards
Aviation and Airport Services
Business and Professional Services
Cleaning Services
Contact Centres and Industry Support Services
Financial and Advisory Services
Government, Security and Defence Services
Hospitality and Food Services
Real Estate and Rental Services
Retail and Distribution Services
Tourism and Travel Services
Reviews and Developments
Te Manu Arataki Leadership project
Future of Service Skills
Aviation – 2024 Review of Aeronautical Engineering Standards
Aviation – 2024 Review of Flight Attendants Standards
Business – 2023 Review of Intelligence Qualifications
Business – 2023 Proposed expiry of Organisational Risk and Compliance qualifications
Business – 2023 Development of Contractor Skills Standard – Contractor Level 3
Business – 2024 Review of the New Zealand Certificates and Diplomas in Business
Cleaning – 2024 Review of Cleaning Services Qualifications
Contact Centres – 2023 Development of Skill Standards – Level 3
Financial Services – 2023 Review of New Zealand Certificate in Financial Services (Level 5)
Financial Services – 2024 Review of Financial Services Professional Practice Unit Standards
Financial Services – 2024 Review of Credit Administration Qualifications
Hospitality – 2023 Development of new Cookery skill standards for schools
Hospitality – 2023 Culinary Koha Project
Hospitality – 2024 Review of Catering Qualifications
Retail – 2024 Review of Retail and Sales Qualifications
Security – 2023 Development of Skill Standards – Foundation Level 3
Tourism – 2023 Review of New Zealand Certificate in Tour Guiding (Level 4)
Tourism – 2024 Development of a Storytelling Skill Standard – Level 3
Programme Endorsement
Our Role in Programme Endorsement
Requesting Programme Endorsement
Programme Endorsement FAQs
Guidance for Providers Developing Programmes
Micro-Credential Registration Support
Shaping The Future of Service Skills
Te Manu Arataki Leadership project
Ngā pānui
News
Ngā whakaputanga
Publications
Publications
What makes the Service sector resilient?
Workforce Development Plan 2023
Aviation & Airport Services Workforce Action Plan
Cleaning Workforce Action Plan
Contact Centre Workforce Action Plan
Financial & Advisory Workforce Action Plan
Hospitality & Food Workforce Action Plan
Real Estate & Rental Workforce Action Plan
Retail & Distribution Workforce Action Plan
Security Workforce Action Plan
Tourism Workforce Action Plan
Workforce Development Plan 2022
Industry Research
Hinonga Kōkiri / Head Start Project
Mō tātou
About us
About us
Our name and tohu
Meet our Council
Meet our Leadership Team
Te Tiriti o Waitangi
Frequently Asked Questions
Work with us
Contact Us
Ngā pānui
Latest News
Home
Latest News
21/11/23
Download the Ringa Hora assessment writing guidance
Want to write and develop assessments that adhere to the high standards expected by industry? The Quality Assurance team at Ringa Hora has got you...
Read more
05/11/23
Review of the Service sector’s Consent and Moderation Requirements (CMR 0112) completed
The Ringa Hora Quality Assurance team recently completed a high-level review of the Service sector’s Consent and Moderation Requirements (CMR 0112). The review was approved...
Read more
16/10/23
Presenting our 2023 Workforce Development Plan
As many of our Service industries approach the busy holiday season, the vast majority of businesses continue to struggle to find skilled people to meet...
Read more
05/10/23
2023 Review of Intelligence qualifications
Ringa Hora is commencing a review of the below Intelligence qualifications: New Zealand Certificate in Intelligence (Introduction) (Level 3) version 2 [ref: 2392] New Zealand...
Read more
05/10/23
2023 Development of Contractor Skills Standard
Ringa Hora, Toi Mai and other Workforce Development Councils (WDCs) are collaborating to create a Business skills standard for contractors at level 3. These are...
Read more
02/10/23
Review of Aviation Consent and Moderation Requirements Complete
The Ringa Hora Quality Assurance team recently completed a high-level review of the Aviation industry’s Consent and Moderation Requirements (CMR 0028). NZQA has approved the...
Read more
18/09/23
Culinary Koha hospitality project: draft qualifications and skills standards open for feedback
Ringa Hora has been working on a project to reform the way competence of culinary practitioners in Aotearoa New Zealand is recognised and assessed. We...
Read more
05/09/23
Transformation through collaboration: Empowering Pacific learners, businesses and employers
Strengthening career pathways and building a pipeline of Pacific talent through skills that industry need, now and in the future is at the heart of...
Read more
29/07/23
View our Q&A with QA Post moderation webinar
PUBLISHED 27/06/23 This webinar follows on from the pre moderation session. We look at why we moderate, the completed assessment, best practice processes, and how...
Read more
29/07/23
View our Q&A with QA Pre-moderation webinar
This webinar session will help you understand the pre-moderation process and what Ringa Hora requires. We explore what our Quality Assurance team require to ensure...
Read more
29/07/23
Investment Advice 2023
PUBLISHED 16/06/23 We invite you to read our Investment Advice 2023 – a key lever for Ringa Hora to support the Services sector in achieving...
Read more
29/07/23
We invite you to our Pacific Talanoa webinars
PUBLISHED 06/06/23 Kia orana, Mauri, Halo Olaketa, Mālō nī, Noa’ia, Fakaalofa lahi atu, Bula Vinaka, Fakatalofa atu, Mālō e lelei, Tālofa lava and warm Pacific greetings. ...
Read more
Privacy
© Workforce Development Council