The Service sector has a huge variety of roles, ranging from highly skilled and highly paid to those that have traditionally been very low-paid and seen as low-skilled.
Entry-level service sector roles, such as cleaners and supermarket shelf stockers, are often taken for granted but are critical to New Zealand on a day-to-day basis. There is a significant opportunity to maintain and build the mana of people in these roles, recognise the value they bring, and create opportunities for progression within the sector or beyond.
Uplifting workers not only has individual benefits but also contributes to economic resilience, business productivity and community prosperity.
Explore career opportunities and learn how to achieve your goals. Tahatū provides information on over 800 possible career ideas and 4,000+ qualifications and courses to help you on your journey. Watch tips on how to get the job you want and inspiring stories from people in different careers.
Timeline of career theories and models
A variety of career model examples over time in support of kaimahi development and progression.
MBIE – New Zealand Employment Strategy
A high level overview of a government strategy to improve employment outcomes for all New Zealanders.
SJS Employer – Hire Top Student Talent in New Zealand
Promoting the relationship between business and schools.
Youth Ready Employers Auckland Business Chamber
The tools and templates in order to attract and support young workers in their workplace.
Good leaders can help improve productivity, performance and impact. Workplaces benefit from developing leadership at all levels and for people from all backgrounds, including Māori, Pacific and women. But even though there is wide recognition of the value of leadership, leadership skills often aren’t taught or deliberately developed. Businesses that actively nurture leaders are likely to see returns to the business, as well as wider benefits for individuals, customers and communities.
How to be a good leader – Business.govt.nz – Find out what good leadership looks like, why it’s important and fine tune your skills.
Ministry for Women Leadership Learning Hub – shows a range of courses and resources to grow your leadership and governance skills in Aotearoa New Zealand, with links to provider websites
Leadership Development Centre – a range of programmes and resources for aspiring and emerging leaders within the Public Service and member agencies.
Building the mana of Service sector roles has benefits for businesses, whānau, and the community. For businesses, having staff engaged in more meaningful work is likely to lead to lower turnover and more highly productive staff. Building staff capability and skills helps build resilience and enables people to adapt more readily to changes. For whānau and communities, the benefits of having more highly paid and highly valued Service sector roles include the direct benefit of people having increased money to spend and wider impacts like increased esteem and aspirations for children and others connected to people in Service sector roles.
We want to build a resilient and capable workforce that enables economically, socially, and culturally thriving people, businesses, and communities.
