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Reviews and Developments

Current Reviews and Developments

International Pilot Training Qualification Review
Manu Arataki | Leadership Project
Shaping The Future of Service Skills
Hospitality - 2023 Culinary Koha Project
Business - 2024 Review of Intelligence Analysis Unit Standards and Skill Standard Development
Business - 2024 Review of the New Zealand Certificates and Diplomas in Business
Financial Services - 2024 Review of Financial Services Professional Practice Unit Standards
2024 Review of Tourism and Travel Qualifications
2024 Review of the Credit Administration and Credit Management Standards

Reviews and Developments planned for 2025

Sector Qualifications Standards
Aviation & Airport Services

  • Airport Customer Service Standards (8)
  • Aviation Core Standards (12)
  • Airport Operations Standards (61) due review 2026 (Airport customer service, maintenance, safety, management; aviation security) 
 81
Business & Professional Services

  • Business Administration Services Standards (31)
  • Business Information Processing Standards (6)
  • Human Resource Management Standard (1)
  • Quality Management Standards (6)
  • Business Organisational Direction and Strategy (ODS) Standards (21)
  • Business People Development and Coordination (PDC) Standards (28)
  • Business – Small Business Standards (7)
  • Business – Systems and Resources Management (SRM) Standards (14)
  • Business – Workplace Relations Standards (4)
 118
Contact Centres & Industry Support Services

  • Service Delivery Standards (20)
 20
Government, Security & Defence Services

  • Regulatory Qualifications (5)
  • Public Sector Core Skills Standards (15)
  • Public Sector Māori Standards (14)
  • Security Management Standards (18)
  • Security Staff Services Standards (4)
 5 51
Hospitality & Food Services

  • Hotel Reception (1), Accommodation (1) and Beverage (Wine) (2) Qualifications 
  • Hospitality (2) and Hospitality Management Qualifications (2) due review 2026  
  • Cookery Standards (76) due for review 2026 
 8 76
Real Estate & Rental Services

  • Salesperson and Residential Property Management Qualifications (2)
  • Real Estate Practice and Law Standards (11)
  • Residential and Commercial Property Management Standards (13)
  • Rural Residential Commercial and Business Sales Standards (2)
 2 26
Tourism & Travel Services

  • Travel Standards (56)
  • Travel qualifications (2) due for review Feb 2026  
 2 56

Due for review 2026

Sector  Qualifications  Standards 
Aviation & Airport Services 

  • Aeronautical Engineering Qualification 
 1   
Cleaning Services 

  • Carpet and Textile Cleaning Standards (2) 
  • Cleaning Services Administration Standard (1) 
  • Cleaning Skills Standards (17) 
  • Health Sector Cleaning Standard (1) 
  • Specialist Cleaning Environments Standards (3) 
   24 
Financial & Advisory Services 

  • Financial Skills Standard  
   1 
Government, Security & Defence Services 

  • Public Sector Compliance Investigations Standards (10) 
  • Public Sector Compliance Operations Standards (31) 
  • Security Staff Services Standards (3) 
 1  44 
Hospitality & Food Services 

  • Food and Beverage Service Qualifications (2) 
  • Food and Beverage Service Standards (53) 
  • Food Safety Standards (5)  
  • Guest Services Standards (9) 
  • Hospitality – Foundation Skills (19) 
 2  86 
Real Estate & Rental Services 

  • Real Estate Qualifications 
  • Real Estate Management Standards (9) 
  • Real Estate Practice and Law Standards (7) 
  • Rural Residential Commercial and Business Sales Standards (1) 
 2  17 

For more sector-specific information please see Qualifications and Standards Overview

If you would like to contact us about our qualifications or standards, please email [email protected].

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2023 Shaping the Future of Service Skills

We want to hear from you on how we can transform our entry-level credentials for the Services sector and your industry.

More information